FAQ
Q1.When do you ship the bands?
The bands will be shipped within 3 days after order if it is in stock.
If it is not in stock, we will inform you by email!
Q2.How can I get logistic information and know the updates?
1.We will send you an email about your tracking number and logistic way after we send you bands.
2.After we ship it , we will update the status as well as the tracking number and tracking way for your order on Paypal.
3.Please enter the tracking number in the tracking URL we provided. If you still don't know how to do, please email us.
Q3.I have some questions about the bands before make an order, what is the contact way?
1.You can contact by email: info@wearlizer.com
2.Leaving messages on our Facebook home page: @Wearlizer.fans
3.We will reply you as soon as possible. thank you!
Q4.I meet some problems of my bands( like quality isn't good, don't like style, order wrong size ,colors and etc) , what can I do?
We are sorry to hear that and will responsible for our every customer, please contact us on Facebook home page:@Wearlizer.fans or email: info@wearlizer.com if you have any after-sale problems. We will give you a good solution.
Q5.I don't know how to install the band on watch, remove or add links?
You can get the skill by our YouTube ID : Wealizer Official
If you still have problems of using the tool,don't hesitate to contact us by email: info@wearlizer.com or Facebook home page: @Wearlizer.fans
Q6,How long will I get my package after order?
It depends on the bands you ordered if in stock in our overseas warehouse or not. If the bands you ordered is in stock in overseas warehouse,the shipping time is about one week, If the bands you ordered is out of stock in overseas warehouse,we have to ship it from our Chinese warehouse, then it will take about 10-20 days.
Q7, What's your shipping way?
Generally we ship it by China Post Registered Air Mail
If you want a faster shipping way, please email us.
Q8, Where to buy?
You can find our products on various e-commerce platforms like Amazon, Ali-express and our own Official Website Store,Please go to "Contact Us" to check. Wearlizer isn't responsible for any stores not listed above.